Orcon+ Internet Disconnecting Under High Load?

All morning I have been frustrated by the internet connection at my parents place keeps disconnecting. I have been trying to find a pattern to the disconnections but so far the only thing I can spot is disconnections under high load – particularly when using BitTorrent or updating Ubuntu. The graph below is taken from BitTorrent it shows the contstant disconnections over a 55 minute period downloading a 500mb file. In particular 17 disconnections over the final 25 minute period.

The screenshots below are from Ubuntu and show it attempting to download updates. Unlike BitTorrent when the connection drops the entire update fails until you press the cancel button and then manually start the download again after the connection has been restored. Here we have 11 disconnections while downloading 180mb of data. It appears that the data is coming in roughly 25mb bursts between disconnections.

Thanks to @orcon through twitter they are investigating the matter, however, I am not the only one suffering these disconnection issues since connecting to the Orcon+ Network.

This is the orcon log of all our connections this morning during a 3 hour period.